Procurement Summary
Country : Spain
Summary : Provisioning and Maintenance Support of End Users, Digital Workplace, it Infrastructure and Operations Services.
Deadline : 10 Dec 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 110314143
Document Ref. No. : 705517-2024
Competition : ICB
Financier : European Union Intellectual Property Office (EUIPO)
Purchaser Ownership : Public
Tender Value : EUR 70000000
Purchaser's Detail
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Login to see detailsTender Details
With the aim to achieve operational excellence, increase efficiency and ensuring the Office-s IT services are sustainable for the future, this CfT focuses on the organization into six key service areas: •service management to maintain a structured approach to service delivery, •service desk for a single point of contact for user support, •platform operations to manage all infrastructure and platforms, servers, appliances, and user compute, including software, •release engineering to deploy, release and support the business applications and middleware based on site reliability engineering principles, •innovation and automation hub to automate and industrialize operation activities to improve the efficiency of the service provisioning, and •data analysis and reporting to support the data analytics and reporting services to drive informed decision-making processes within the EUIPO.
Doc Title: Provisioning and Maintenance Support of End Users, Digital Workplace, IT Infrastructure and Operations Services.
Contract Type: services
Document Type: Contract Notice
Reference Number: EUIPO/2024/OP/0027
Contract Type: services
Estimated Value: 70000000 - EUR
Authority Type: eu-ins-bod-ag
Doc Title: Provisioning and Maintenance Support of End Users, Digital Workplace, IT Infrastructure and Operations Services.
Dispatch Date: 2024-11-18
Publish Date: 2024-11-19
Submission Date: 2024-12-10
Documents
Tender Notice