Procurement Summary
Country : Australia
Summary : Request for Quotation Community Satisfaction Survey
Deadline : 05 Aug 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 104408612
Document Ref. No. : VP420969
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The scope of this quotation is for the supply and delivery of a Community Satisfaction Survey for Temora Shire Council. This is a limited term contract of up to fourteen (14) weeks.The Contractor will be required to:• conduct a representative telephone survey of 300 adult residents to: (a) assess resident current levels of satisfaction; and (b) better understand the community-s priorities with regard to services and facilities, using a random and statistically valid sample. • The survey should also determine baseline measure of perception of quality of life and to address ad hoc measures outlined in the framework for measuring Council-s progress against the Integrated Planning documents and to inform future Community Strategic Planning. • Specifically, the research should address the following objectives: 1. Measure community wellbeing including perceived quality of life, Council-s achievement of vision statement and perception of achievement of Council and the community-s aspirations 2. Assessing and establishing the community's priorities and satisfaction in relation to Council activities, services and facilities; 3. Identifying the community's overall level of satisfaction with Council's performance to compare to historic surveys and provide a benchmark for comparison to other similarly sized Local Government Areas (LGAs); 4. Identify community satisfaction with regard to customer service and rate additional aspects of the service experience; 5. Identify preferred means...
Documents
Tender Notice