Request for Tender for the Provision of Ict Managed Services Tender, Australia - 115695119

NATIONAL CAPITAL AUTHORITY has floated a tender for Request for Tender for the Provision of Ict Managed Services. The project location is Australia and the tender is closing on 17 Mar 2025. The tender notice number is RFT A24/41, while the TOT Ref Number is 115695119. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Australia

Summary : Request for Tender for the Provision of Ict Managed Services

Deadline : 17 Mar 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 115695119

Document Ref. No. : RFT A24/41

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

The NCA is seeking to implement a new arrangement with a partner to deliver ICT Managed Service to a high-quality service management capability. The Services and responsibilities of the successful Tenderer include : - managing day-to-day operations of the Services, providing available, secure, and efficient IT services and business systems to support the NCA-s operational requirements; - overseeing the governance, coordination, and management of IT services, ensuring alignment with the NCA-s objectives, and delivering high quality service; - working closely with the NCA-s business areas and Other Service Providers to maintain seamless integration, drive innovation, and ensure alignment with operational and strategic goals; - providing a responsive Service Desk as the first point of contact for IT issues, ensuring timely resolution of incidents and requests; - managing the full lifecycle of end-user devices and applications, including deployment, updates, and troubleshooting, to enable seamless business continuity and productivity; - managing the NCA-s Azure Cloud environment and ICT infrastructure, including servers, networks, storage, and virtual environments, ensuring high availability, performance, and security; - act as the central point of coordination and oversight for the NCA-s range of business systems, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions with Other Service Providers; - delivering addi...

Documents

 Tender Notice


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