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SOCIAL SECURITY ADMINISTRATION has floated a tender for RFI for Public Branch Exchange (PBx) Functionality. The project location is USA and the tender is closing on 17 Mar 2025. The tender notice number is 28321325RI0000022, while the TOT Ref Number is 115445391. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : RFI for Public Branch Exchange (PBx) Functionality
Deadline : 17 Mar 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 115445391
Document Ref. No. : 28321325RI0000022
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description
This is a Request for Information (RFI) to gather information on available commercial off the shelf products or applications that can provide IP Based Public Branch Exchange (PBx) functionality for SSA Field Offices.
The Office of Communications Services (OCS) plans to transition field office general inquiry lines to the Amazon Connect product offering which is currently the National 800 Number service provider. Amazon Connect does not provide all functionality required in a field office environment needed to perform back-office type of work, such as E911, Emergency notifications, call park, overhead paging, admin functionality, etc.The purpose of this amendment is to provide SSA responses to vendor questions and to extend the RFI response due date.
Active Contract Opportunity
Notice ID : 28321325RI0000022
Related Notice
Department/Ind. Agency : SOCIAL SECURITY ADMINISTRATION
Sub-tier : SOCIAL SECURITY ADMINISTRATION
Office: SSA OFC OF ACQUISITION GRANTS
General Information
Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
Updated Published Date: Feb 26, 2025 03:13 pm EST
Original Published Date: Feb 10, 2025 01:51 pm EST
Updated Date Offers Due: Mar 17, 2025 12:00 pm EDT
Original Date Offers Due: Mar 04, 2025 12:00 pm EST
Inactive Policy: 15 days after date offers due
Updated Inactive Date: Apr 01, 2025
Original Inactive Date: Mar 19, 2025
Initiative: None
Classification
Original Set Aside:
Product Service Code: DG01 - IT AND TELECOM - NETWORK SUPPORT SERVICES (LABOR)
NAICS Code: 517111 - Wired Telecommunications Carriers
Place of Performance:
Documents
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