Procurement Summary
Country : South Africa
Summary : Rfq-2025-08 South Africa Local it Support
Deadline : 19 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 117374937
Document Ref. No. : RFQ-2025-08
Competition : ICB
Financier : Joint United Nations Programme on HIV/AIDS (UNAIDS)
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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The purpose of this RFQ is to select a suitable supplier for the provision of Local IT support through call-off orders for the UNAIDS ESA offices in Sunninghill, Sandon and Pretoria, South Africa for an initial period of 1 May 2025 to 31 December 2025 with the possibility of extension to 3 additionalyears subject to satisfactory performance and availability of funds. The Local IT Support will interact directly with the users, providing practical operational support and IT services that facilitate the work of all staff. Specifically, the Local IT Support will perform the following tasks:• Providetechnical support on networking services and equipment installed in the office, this includes liaising with the Internet Service provider (ISP) and other external contractors, troubleshooting on Switches, routers, firewall, cabling, Wi-Fi hotspots and other networking equipment to ensure permanentconnectivity and performance.• Provide technical support with videoconferencing equipment, IP telephony equipment, mobile handsets, and printers.• Provide technical support to laptops for installation, configuration, migration, upgrade, update, patches, troubleshooting, servicing, etc. UNAIDS currentlyholds a 5-year warranty on all its laptops with Lenovo.• Assist the office in liaising and solving issues with local and global vendors (laptops, printers, Video conference equipment, etc.) regarding technical issues.• Provide support to Global Service Desk Coordinator to identify areaswhich...
Publish Date: 07-Apr-2025
UN Orgnization: Joint United Nations Programme on HIV/AIDS (UNAIDS)
Type of Notice: Request for quotation
Documents
Tender Notice