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DIGITAL & ICT has floated a tender for Salesforce Crm Marketing Cloud Managed Services. The project location is Australia and the tender is closing on 24 Jun 2024. The tender notice number is DICT/27335, while the TOT Ref Number is 101838327. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Australia
Summary : Salesforce Crm Marketing Cloud Managed Services
Deadline : 24 Jun 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 101838327
Document Ref. No. : DICT/27335
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Id Support Nsw Is Looking For A Managed Service Provider That Can Help With Salesforce Crm, Telephony, And Marketing Cloud Maintenance And Support, Also Supporting Ongoing Development Of Id Support Nsw Salesforce Strategy This Will Be For 1 Year With 2 Year Optional Extension.Vendor Will Set Up A Service Desk To Manage Complex Requests And Tasks For Id Support Nsw End Users Access, Including End User Incidents And Configuration Issues. Services For Minor Enhancements & End User Service Desk Manages The Id Support Salesforce Architecture And Offers Architecture Consulting, Governance, Design, Support, And Maintenance For The Salesforce Environment For The Following: Ids Salesforce Service Cloud, Ids Marketing Cloud, And Ids Service Cloud Voice. Delivers Continuous Support For Salesforce Marketing Cloud Martech Services To Oversee And Assist With Digital Marketing Efforts. Access To Cloud Architect & Martech Services Architects For A Set Number Of Days Each Month The Allocated Managed Services, Minor Enhancement, And Architectural Hours Carry Over To The Next Month And To The Subsequent Renewal Period If Not Used In Full Within Any Given Month. Provide Service Reporting And Analytical Dashboards. Allocate A Monthly Budget Of A Minor Enhancement Hours For A Solution Engineer To Handle System Maintenance And Minor Modifications Lasting Less Than Two Days, Such As Creating Custom Fields And Objects, Automations, Workflows, Creating Reports And Dashboards, Doing Analysis, And Data ...
Closing date : 24-Jun-2024 12:00
Documents
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