Procurement Summary
Country : Germany
Summary : Service Contract for the Sdh Network in the Area of Waterway and Shipping Offices Main and Donau Mdk
Deadline : 16 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 116789079
Document Ref. No. : 2025/810/000006
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
Name :Login to see tender_details
Address : Login to see tender_details
Email : Login to see tender_details
Login to see detailsTender Details
The subject of the award is a service contract for the SDH network in the area of the waterways and shipping offices Main and Donau MDK over the next two years with the option to extend the contract by another two years. The service contract to be concluded is the award documentsattached. The service contract includes the following services: - Duration 2 years for all locations listed under point 2.1 in the area of responsibility of the Wsa Aschaffenburg, Schweinfurt and Donau MDK. The contract must include the option for extension by two more years. - Telephone hotlineTo accept fault reports on 365 days/24h - Service Competence Center 24h/7tage - Telephone Support 24h/7tage, qualified feedback within 4h - disorder analysis by remote access 8h on 5 working days, dial -in within 1h - interference removal on site after qualified error location 8HOn 5 working days on the next working day - exchange repairs for defined assemblies 8h on 5 working days on the next working day - repair management - Software support service (NMS, network elements) Software update/upgrade.Main and Danube MDK
Documents
Tender Notice