Service Contract for the Sdh Network in the Area of ​​Waterway and Shipping Offices... Tender

WATERWAYS AND SHIPPING OFFICE MAIN has floated a tender for Service Contract for the Sdh Network in the Area of ​​Waterway and Shipping Offices Main and Donau Mdk. The project location is Germany and the tender is closing on 16 Apr 2025. The tender notice number is 2025/810/000006, while the TOT Ref Number is 116789079. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Germany

Summary : Service Contract for the Sdh Network in the Area of ​​Waterway and Shipping Offices Main and Donau Mdk

Deadline : 16 Apr 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 116789079

Document Ref. No. : 2025/810/000006

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

The subject of the award is a service contract for the SDH network in the area of ​​the waterways and shipping offices Main and Donau MDK over the next two years with the option to extend the contract by another two years. The service contract to be concluded is the award documentsattached. The service contract includes the following services: - Duration 2 years for all locations listed under point 2.1 in the area of ​​responsibility of the Wsa Aschaffenburg, Schweinfurt and Donau MDK. The contract must include the option for extension by two more years. - Telephone hotlineTo accept fault reports on 365 days/24h - Service Competence Center 24h/7tage - Telephone Support 24h/7tage, qualified feedback within 4h - disorder analysis by remote access 8h on 5 working days, dial -in within 1h - interference removal on site after qualified error location 8HOn 5 working days on the next working day - exchange repairs for defined assemblies 8h on 5 working days on the next working day - repair management - Software support service (NMS, network elements) Software update/upgrade.Main and Danube MDK

Documents

 Tender Notice


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