DEPT OF DEFENSE has floated a tender for Service Delivery. The project location is USA and the tender is closing on 10 May 2024. The tender notice number is 832268923-2, while the TOT Ref Number is 99977295. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : USA

Summary : Service Delivery

Deadline : 10 May 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 99977295

Document Ref. No. : 832268923-2

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Description

DISA J6 Endpoint and Global Service Center is seeking information from potential sources for Service Desk Management and support to include Tier I - Call Center, Tier II - Deskside and Remote, and Very Important Person (VIP); End User Account management; Unclassified and Classified Mobile; Boards, Commissions, and Task Force /Operational Service Request; Macintosh; Continuity Of Operations (COOP); Assistive Technology Support for Users with Disabilities; Software Asset Management (Optional); and Customer Engagement.
Active Contract Opportunity Notice ID 832268923-2 Related Notice Department/Ind. Agency DEPT OF DEFENSE Sub-tier DEFENSE INFORMATION SYSTEMS AGENCY (DISA) Office IT CONTRACTING DIVISION - PL83
General Information
Contract Opportunity Type: Sources Sought (Original)
All Dates/Times are: (UTC-04:00) EASTERN STANDARD TIME, NEW YORK, USA
Original Published Date: Apr 12, 2024 10:48 am EDT
Original Response Date: May 10, 2024 04:00 pm EDT
Inactive Policy: 15 days after response date
Original Inactive Date: May 25, 2024
Initiative: None

Classification
Original Set Aside:
Product Service Code: DE01 - IT AND TELECOM - END USER: HELP DESK; TIER1-2, WORKSPACE, PRINT, PRODUCTIVITY TOOLS (LABOR)
NAICS Code: 541513 - Computer Facilities Management Services

Place of Performance: Washington, DC 20301 USA

Documents

 Tender Notice

Sources_Sought_Service-Delivery-2.docx


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