Procurement Summary
Country : USA
Summary : Service Delivery
Deadline : 10 May 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99977295
Document Ref. No. : 832268923-2
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description
DISA J6 Endpoint and Global Service Center is seeking information from potential sources for Service Desk Management and support to include Tier I - Call Center, Tier II - Deskside and Remote, and Very Important Person (VIP); End User Account management; Unclassified and Classified Mobile; Boards, Commissions, and Task Force /Operational Service Request; Macintosh; Continuity Of Operations (COOP); Assistive Technology Support for Users with Disabilities; Software Asset Management (Optional); and Customer Engagement.
Active Contract Opportunity Notice ID 832268923-2 Related Notice Department/Ind. Agency DEPT OF DEFENSE Sub-tier DEFENSE INFORMATION SYSTEMS AGENCY (DISA) Office IT CONTRACTING DIVISION - PL83
General Information
Contract Opportunity Type: Sources Sought (Original)
All Dates/Times are: (UTC-04:00) EASTERN STANDARD TIME, NEW YORK, USA
Original Published Date: Apr 12, 2024 10:48 am EDT
Original Response Date: May 10, 2024 04:00 pm EDT
Inactive Policy: 15 days after response date
Original Inactive Date: May 25, 2024
Initiative: None
Classification
Original Set Aside:
Product Service Code: DE01 - IT AND TELECOM - END USER: HELP DESK; TIER1-2, WORKSPACE, PRINT, PRODUCTIVITY TOOLS (LABOR)
NAICS Code: 541513 - Computer Facilities Management Services
Place of Performance: Washington, DC 20301 USA
Documents
Tender Notice
Sources_Sought_Service-Delivery-2.docx