Procurement Summary
Country : Canada
Summary : Service Management Platform
Deadline : 15 Jan 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 111928095
Document Ref. No. : PS24-RN-016
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
REQUEST FOR PROPOSALS - SERVICE MANAGEMENT PLATFORM
ABOUT FCC
FCC is Canada-s leading agriculture and food lender, dedicated to the industry that feeds the world. FCC employees are committed to the long-standing success of those who produce and process Canadian food by providing flexible financing, AgExpert business management software, information and knowledge. FCC provides a complement of expertise and services designed to support the complex and evolving needs of food businesses. As a financial Crown corporation, FCC is a stable partner that reinvests profits back into the industry and communities it serves. For more information, visit fcc.ca.
RFP CONTACT
Ronke Niagwan
Procurement Manager
Farm Credit Canada
procurement@fcc.ca
RFP SCOPE AND BUSINESS NEEDS
Farm Credit Canada has identified a need to increase its maturity in Service Management (SM) from a knowledge, process and tools perspective. As a result, FCC has worked with a number of partners to analyze its current SM maturity and develop a corresponding business case to improve its SM practice. Part of this assessment and program included identifying to what extent FCC wants to mature its SM program and correspondingly, what tool set would be needed to reach that maturity. As a result, FCC will assess various SM Platforms to see which one provides the best combination of performance, usability and value.
Service Management Platform
FCC is looking for a Service Managem...
Summary information
Language(s) : English, French
Contract duration : 120 month(s)
Procurement method : Competitive – Open Bidding
Procurement Mode : 2024/11/27
Closing date and time : 2025/01/15 15:00 EST
Last amendment date : 2024/12/16
Documents
Tender Notice