Login
Login
Register
Complete Your Profile
Change Password
Request a Password Reset
Download Documents
Download Documents
SCOTTISH PRISON SERVICE has floated a tender for Sps-02244 Provision of Microsoft Service Support. The project location is United Kingdom and the tender is closing on 13 Jan 2025. The tender notice number is JAN521238, while the TOT Ref Number is 112837952. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : United Kingdom
Summary : Sps-02244 Provision of Microsoft Service Support
Deadline : 13 Jan 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 112837952
Document Ref. No. : JAN521238
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
Name :Login to see tender_details
Address : Login to see tender_details
Email : Login to see tender_details
Login to see detailsTender Details
The SPS require the provision of support for its MS based portfolio. This shall include but is not limited to the following:-Technical Support - Organisation wide 24/7 problem resolution support - As needed without limit on hours spent resolving or number of incidents.-Backoff and escalation to Microsoft for Critical / escalated incidents if the bidder is unable to resolve.-Escalation Management - Named resource assigned for critical issues.-IT health - On Demand assessments and Operational Surveys, including setup and configuration services (Numbers/costs to be detailed in tender)-Account Management - Designated Customer Success Account Manager-Optional Technical Training - On demand Videos, hands on labs, learning paths and expert led webcasts. (Numbers/costs to be detailed in tender)
SPS-02244 Provision of Microsoft Service Support
Purchaser : Scottish Prison Service
Published : 07/01/2025
Deadline :
Disclaimer : Submission date not Mentioned in this Notice so we can assume date of publication date.
Documents
Procurement Documents for United Kingdom
Access a comprehensive library of standard procurement documents specific to United Kingdom. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in United Kingdom
Want To Bid in This Tender?
Get Local Agent Support in United Kingdom and 60 More Countries.
View Tenders By
Sign in with Google