Procurement Summary
Country : Bahrain
Summary : Supply It Service Management (itsm) Software
Deadline : 12 May 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99112947
Document Ref. No. : 252/2024/BTB (NBR/20/2024)
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
NBR invites qualified and experienced vendors to submit tenders for the supply of ITSM. The bidder must have a gold partnership or a higher level of partnership with the solution provider to be qualified for technical evaluation. NBR is seeking a comprehensive solution that will streamline and optimize its IT service processes. The software should have robust functionality to handle incidents, problems, change, asset, and service catalog management. Additionally, the solution should support ITIL best practices and provide a user-friendly interface for efficient and intuitive usage. NBR is particularly interested in a vendor with a proven track record in delivering high-quality ITSM software in similar environments.
P.A. Ref. No. :
Invitation Method : Public ( Local GCC)
Tender Published Date : 21-03-2024
Contract Duration : 5 Year
Tender Process Type : Single Envelope
Initial Bond Validity Expiry Date :
Documents
Tender Notice
TenderAdvertisement7645.pdf