Procurement Summary
Country : France
Summary : Supply of a Multi -site Omnicanal Contact Management Solution
Deadline : 05 Dec 2023
Other Information
Notice Type : Tender
TOT Ref.No.: 91350499
Document Ref. No. : INSEE2023P971
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Supply of a multi -site omnicanal contact management solution
Purpose: The purpose of this market is to provide an omnichannel solution in SaaS mode management of INSEE contacts with users. Exchanges can be done by phone, SVI, email, SMS-MMS by mobile, Internet forms present on INSEE sites, FAQ, Instant messaging (CHARLIVE), automatic messaging (conversational robot), .... Public entity: Ministry of Economy, Finance and Industrial and Digital Sovereignty
CPV code: 72000000
Purchase entity: Mefin / INSEE / INSEE - DG - Directorate General of INSEE
Announcement type: consultation ad
Main category: Services
Documents
Tender Notice