MELTON BOROUGH COUNCIL has floated a tender for Tender for Tenant Satisfaction Measures Survey. The project location is United Kingdom and the tender is closing on 19 Aug 2024. The tender notice number is EMPWELL001-DN733852-32375881, while the TOT Ref Number is 104555075. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : United Kingdom

Summary : Tender for Tenant Satisfaction Measures Survey

Deadline : 19 Aug 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 104555075

Document Ref. No. : EMPWELL001-DN733852-32375881

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : GBP 80000

Purchaser's Detail

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Tender Details

The Council wishes to invite tenders for the supply of services in respect of conducting an annual survey of Melton Borough Council tenants in a prescribed way. This is called the tenant satisfaction measures (TSM).



We have carried out our TSM survey for 2023/24 and are looking for surveys from 2024/25 onwards. From this tender we require the partner to complete:



• Project management, survey design, data export, sampling, and exclusions

• All Fieldwork in connection with completing the survey's

• Weighting of results, reporting, benchmarking, and key driver analysis.



The features of the regulatory survey include:

• A mixed method survey to be carried out on behalf of MBC.

• The survey could either be carried out mid-late September or on a quarterly basis throughout the year.

• Based on 1, 800 surveyable households, MBC would need 317 valid responses in order to meet regulatory compliance therefore MBC wishes to carry out a full census approach to all 1, 800 properties.

• The survey will include the 12 TSM questions (along with pre-qualifiers) and up to five additional questions - which may be open-ended questions. The inclusion and design of these additional questions would be at the discretion and direction of MBC.



https://procontract.due-north.com/Advert?advertId=cbccaad7-0048-ef11-812d-005056b64545&p=527b4bbd-5c58-e511-80ef-000c29c9ba21
Location Of Contract : England
Industry : Customer survey services - 79342310
Value Of Contract : £80, 000
Published Date : 22 July 2024
Closing Date : 19 August 2024

Documents

 Tender Notice