Procurement Summary
Country : United Kingdom
Summary : Tender for Tenant Satisfaction Measures Survey
Deadline : 19 Aug 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 104555075
Document Ref. No. : EMPWELL001-DN733852-32375881
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : GBP 80000
Purchaser's Detail
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Login to see detailsTender Details
The Council wishes to invite tenders for the supply of services in respect of conducting an annual survey of Melton Borough Council tenants in a prescribed way. This is called the tenant satisfaction measures (TSM).
We have carried out our TSM survey for 2023/24 and are looking for surveys from 2024/25 onwards. From this tender we require the partner to complete:
• Project management, survey design, data export, sampling, and exclusions
• All Fieldwork in connection with completing the survey's
• Weighting of results, reporting, benchmarking, and key driver analysis.
The features of the regulatory survey include:
• A mixed method survey to be carried out on behalf of MBC.
• The survey could either be carried out mid-late September or on a quarterly basis throughout the year.
• Based on 1, 800 surveyable households, MBC would need 317 valid responses in order to meet regulatory compliance therefore MBC wishes to carry out a full census approach to all 1, 800 properties.
• The survey will include the 12 TSM questions (along with pre-qualifiers) and up to five additional questions - which may be open-ended questions. The inclusion and design of these additional questions would be at the discretion and direction of MBC.
https://procontract.due-north.com/Advert?advertId=cbccaad7-0048-ef11-812d-005056b64545&p=527b4bbd-5c58-e511-80ef-000c29c9ba21
Location Of Contract : England
Industry : Customer survey services - 79342310
Value Of Contract : £80, 000
Published Date : 22 July 2024
Closing Date : 19 August 2024
Documents
Tender Notice