Procurement Summary
Country : Norway
Summary : The Future Business System
Deadline : 07 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 115858715
Document Ref. No. : 149271-2025
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : NOK 35000000
Purchaser's Detail
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Login to see detailsTender Details
BIR and ReIT are in the midst of a comprehensive digital transformation to strengthen control in the entire value chain - from customer management to resource utilisation and waste management. A central step in this process is the procurement of a new business system that shall replace the current system, ISY Proaktiv, which has been in use for many years. ISY Proaktiv has had several CRM-like functions for the sanitation industry, but several of the system's functions and data processing processes are now considered more appropriate to handle in a combination of a modern data platform and other systems. In addition, the market for industry specific solutions has been dominated by few actors, which has led to limited innovation and development over time. Bir and ReIT would like to use this procurement to explore a broader spectrum of systems and open up to more suppliers than those who have traditionally delivered to the industry. Although sanitation has some distinctive needs - such as integration with the national land register - we see that many of the core processes can be handled by standardised CRM and ERP systems. To test this, we will carry out a Proof of Concept (PoC) where tenderers are given the opportunity to demonstrate how existing off-the-shelf systems can support our processes and requirements. Our assumption is that customer follow-up and general servicing are already a part of these systems and that we can adapt our processes to a standardised system. Althou...
Document Type: Contract Notice
Reference Number: BIRFF-0325
Contract Type: supplies
Estimated Value: 35000000 - NOK
Authority Type: pub-undert
Doc Title: The Future Business System
Dispatch Date: 2025-03-06
Publish Date: 2025-03-07
Submission Date: 2025-04-07
Documents
Tender Notice