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UNC - CHAPEL HILL has floated a tender for The University Of North Carolina At Chapel Hill (The âUniversityâ), For Its Department Of Information Technology Services (Its), Is Soliciting Proposals From Qualified Vendors For A Comprehensive .... The project location is USA and the tender is closing on 07 Mar 2025. The tender notice number is 65-RFP012425AMG, while the TOT Ref Number is 113711476. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : The University Of North Carolina At Chapel Hill (The âUniversityâ), For Its Department Of Information Technology Services (Its), Is Soliciting Proposals From Qualified Vendors For A Comprehensive ...
Deadline : 07 Mar 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 113711476
Document Ref. No. : 65-RFP012425AMG
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The University Of North Carolina At Chapel Hill (The âUniversityâ), For Its Department Of Information Technology Services (Its), Is Soliciting Proposals From Qualified Vendors For A Comprehensive Contact Center As A Service (Ccaas) Solution To Initially Support Its Telecommunications And The Its Service Desk. Thereafter, Its Intends To Offer The Awarded Ccaas Solution As An Optional, Centrally Supported Core Service To University Departments. Therefore, The Solution Should Have The Capability To Scale Over Time To Support Multiple, Distinct Contact Center Configurations, Each With Unique Requirements And Administrative Control. Its Will Be The Only Customer Of Record To The Awarded Vendor.
Contact Center as a Service (CCaaS) Solution
Software
Posted Date : 1/25/2025
Documents
RFP012425AMG-Contact-Center-as-a-Service-CCaaS-Solution-FINAL.pdf
Procurement Documents for USA
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