UNIV. OF HOUSTON AT VICTORIA has floated a tender for Uhv Help Desk Ticketing Software. The project location is USA and the tender is closing on 18 Mar 2024. The tender notice number is 765-24-0018, while the TOT Ref Number is 96376610. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : USA

Summary : Uhv Help Desk Ticketing Software

Deadline : 18 Mar 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 96376610

Document Ref. No. : 765-24-0018

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Solicitation Description : University of Houston-Victoria Information Technology is seeking proposals for a help desk ticketing software system. The software will need to allow for easy creation and management of requests, as well as reporting tools and a knowledge base to improve quality and operational efficiency.
Response Due Date : 3/18/2024
Class/Item Code : 91520-Call Center Services
88332-*Computer Telephony Integration (Cti) Systems
88332-*Computer Telephony Integration (Cti) Systems
20954-*Internet, Web Site and Mobile Application Software, Mainframes and Servers
92045-*Software Maintenance and Support Services and Updates and Data Hosting Services
92045-*Software Maintenance and Support Services and Updates and Data Hosting Services

Documents

 Tender Notice