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VETERANS AFFAIRS, DEPARTMENT OF has floated a tender for VR&E Virtual Assistant Software Intent to Sole Source. The project location is USA and the tender is closing on 30 Sep 2024. The tender notice number is 36C10D25Q0003, while the TOT Ref Number is 107789884. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : VR&E Virtual Assistant Software Intent to Sole Source
Deadline : 30 Sep 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 107789884
Document Ref. No. : 36C10D25Q0003
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description
Veteran Readiness and Employment (VR&E) has a need for the e-VA system by SaraWorks LLC Semi-Autonomous Research Assistant (SARA). The platform is used by 98% of our Veterans as a primary means of communication. e-VA is an interactive, two-way, text/email communications, tracking/documentation service. SARA is integrated into the Readiness & Employment System (RES). The RES closes the gaps in service to the 140, 000+ active program participants and streamline case management functionality for VR&E counselors and other staff by interfacing with 20+ modern VA systems in a single, paperless solution. SARAs integration with the RES platform as a primary system is critical to perform VR&E s mission and meeting Public Law 114-223, Title II, Section 254 mandates. Public Law 114-223, Title II, Section 254 mandates a 1:125 counselor-to-Veteran case ratio and current ratio is 1:145 significantly higher than required. Additionally, VR&E has a mandate to acquire Veteran signature on multiple documents per the M28C.V.B.6.01.c. SaraWorks is currently the primary method of acquiring claimant signatures to meet those requirements. SARA s dual role in providing compliance and integration with RES successfully meets VR&Es mission.
Active Contract Opportunity
Notice ID : 36C10D25Q0003
Related Notice
Department/Ind. Agency : VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier : VETERANS AFFAIRS, DEPARTMENT OF
Office: VETERANS BENEFITS ADMIN (36C10D)
General Information
Contract Opportunity Type: Special Notice (Original)
Original Published Date: Sep 26, 2024 10:04 am CDT
Original Response Date: Sep 30, 2024 12:00 pm CDT
Inactive Policy: Manual
Original Inactive Date: Oct 15, 2024
Initiative: None
Classification
Original Set Aside:
Product Service Code: DA10 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
NAICS Code: 518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Place of Performance:
Documents
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