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ADMINISTRATIVE has floated a tender for Website and Customer Experience Improvement System Development. The project location is USA and the tender is closing on 02 Jul 2024. The tender notice number is P24003312, while the TOT Ref Number is 102833447. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : Website and Customer Experience Improvement System Development
Deadline : 02 Jul 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 102833447
Document Ref. No. : P24003312
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description : The Department of Commerce and Consumer Affairs wishes to enter to a contract for continued efforts to develop and refine a centralized complaints management system (CMS), modernize and synchronize division webpages, establish a centralized call center and utilize artificial intelligence (AI) technology with knowledge-based content to enhance customer experience and interactions with the department. The solicitation includes annual maintenance that is at DCCA-s option to renew and all costs include all fees and taxes.
Department : Commerce & Consumer Affairs
Category : Goods and Services
Status : Released
Release Date : 06/18/2024
Offer Due Date & Time : 07/02/2024 02:00 PM
Documents
Website-and-Customer-Experience-Improvement-RFP-Data-Sheet.SI.pdf
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